3y77's Privacy Policy
Your personal information is completely safe with us. 3y77 protects your privacy through SSL encryption and strict data security measures.
Table of Contents
1 Introduction and Scope of Policy
3y77 ("we", "our", or "platform") provides a reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") describes what personal information we collect from users ("you" or "your") through our website 3y77.cam, how we use that information, and how we keep it secure.
By registering on our platform or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.
This policy applies only to 3y77's own services. Third-party websites or payment gateways (such as bKash, Nagad, Rocket, Upay) are governed by their own privacy policies, for which 3y77 is not responsible.
2 What Information We Collect
3y77 collects the following categories of personal information:
2.1 Identity Information
- Full name, date of birth, and age verification details
- National ID (NID) number or passport number (for identity verification)
- Copy of photo identity document (as part of the KYC process)
2.2 Contact Information
- Email address
- Mobile number (for account verification and security purposes only)
- Residential address
2.3 Financial Information
- Details of deposit and withdrawal transactions
- Payment method information (bKash / Nagad / Rocket / Upay / bank account number)
- Transaction history and amounts
2.4 Technical Information
- IP address and device type
- Browser and operating system information
- Login time, session data, and platform usage patterns
- Information obtained through cookies and similar tracking technologies
2.5 Gaming Activity Information
- Betting history and game selection patterns
- Win and loss records
- User preferences and settings
3 How We Collect Information
We collect your information in the following ways:
- Direct Collection: Information you provide through registration forms, the KYC verification process, deposit/withdrawal forms, and support communications.
- Automatic Collection: Information automatically collected through cookies, log files, web beacons, and similar technologies while you use our website.
- From Third Parties: Relevant information may be collected from payment service providers, identity verification agencies, and fraud prevention service providers.
We collect only the information that is necessary for providing our services and fulfilling our legal obligations. No unnecessary information is collected.
4 Purpose of Using Information
3y77 uses collected information for the following legitimate purposes:
4.1 Account Management and Service Delivery
- Creating, verifying, and managing user accounts
- Processing deposits, withdrawals, and transactions
- Running gaming services smoothly
- Providing customer support (via live chat and email)
4.2 Identity Verification and Legal Compliance
- Verifying user age (21+)
- Complying with Anti-Money Laundering (AML) regulations
- Completing the KYC (Know Your Customer) process
- Preventing fraud and unauthorized activity
4.3 Security and Platform Improvement
- Ensuring account security and preventing unauthorized access
- Identifying and resolving technical issues on the platform
- Improving service quality and developing new features
- Personalizing the user experience
4.4 Communication and Information
- Sending important account-related notifications
- Informing users about promotional offers and bonuses (with consent)
- Notifying users about system updates and policy changes
5 Disclosure of Information and Third Parties
3y77 may share user information with third parties in the following limited circumstances:
5.1 Service Provider Partners
Necessary information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, fraud detection, and customer service management. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.
5.2 Legal Reasons
Disclosing information to authorities upon court order, government directive, or as required by applicable law is our legal obligation. In such cases, we disclose only the minimum information necessary.
5.3 Game Providers
Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may receive limited technical data (session ID, bet amounts) for the purpose of operating their games.
5.4 What We Do Not Do
- Information is not sold to advertisers or data brokers
- Information is not shared with unrelated third parties
- Information is not used for marketing purposes without your consent
6 Cookies and Tracking Technologies
3y77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help our website function more effectively.
6.1 Types of Cookies
- Essential Cookies: These cookies are necessary for maintaining login sessions, ensuring security, and operating core functionality. They cannot be disabled.
- Functional Cookies: Used to remember your language preferences, settings, and login information.
- Analytics Cookies: Used to analyze platform usage patterns and improve services. This information is generally anonymous.
6.2 Cookie Control
You can disable or delete cookies by going into your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.
7 Data Retention and Security
7.1 Security Measures
3y77 uses industry-standard security technologies to protect your personal and financial information:
- SSL Encryption: All data transfers between the website and server are protected by SSL/TLS encryption.
- Data Encryption: Sensitive information (passwords, payment details) is stored in encrypted form.
- Access Control: Only authorized personnel can access the necessary information.
- Security Monitoring: 24/7 system monitoring and detection of unusual activity.
- Regular Audits: Regular security assessments conducted by third-party security experts.
7.2 Data Retention Period
We retain your information only for as long as necessary:
- Account information: Retained for a specified period after account closure due to legal obligations.
- Transaction records: Retained for the period required under financial regulations.
- Cookies and session data: Deleted when the session ends or upon expiry of the set period.
8 Your Rights
As a 3y77 user, you have the following rights regarding your personal information:
8.1 Right to Access Information
You have the right to know what information we have collected about you and how it is being used. Upon request, we will provide full details within 30 business days.
8.2 Right to Correct Information
If there is any incorrect or outdated information in your account, you may request that it be corrected or updated. However, changing KYC-verified information may require re-verification of your identity.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing dispute resolution.
8.4 Right to Object to Processing
You may object to the use of your information for marketing communications and optional analytics. In such cases, send a written request to [email protected].
8.5 How to Exercise Your Rights
To exercise any right, contact us via live chat or at [email protected]. After verification, we will take action within 30 business days where applicable.
9 Minor Users
3y77's services are only for adults aged 21 or older. We do not knowingly collect or process information from any person under the age of 21.
All users are required to verify their age during the registration process. If we have credible evidence that a user is under 21 years of age, that account will be immediately suspended and the associated data will be deleted.
If you suspect that a minor is using our platform, please notify our support team.
10 Policy Changes
3y77 reserves the right to amend this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- The date of the change will be clearly noted on the policy page of the website.
- Registered users will be notified via email.
- The effective date of the change will be announced at least 7 days in advance.
If you continue to use the platform after the updated policy takes effect, it will be assumed that you have consented to the new policy. Therefore, it is recommended that you review this page regularly.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: Support available in Bengali 24/7
- Email: [email protected]
- Response Time: Emails are typically replied to within 24-48 hours
Your privacy is very important to us. We are committed to handling all your requests promptly and professionally.